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Terms & Conditions

The house rules — written so you’ll actually read them. You’ll tick “I agree” on your appointment page before your booking is confirmed.

TL;DR: Be on time ⏰, pay your deposit, come solo, and tell us your design idea a day before. These T&Cs are strictly enforced to keep things smooth for everyone — by ticking “I agree” on your appointment page (and paying your deposit, where needed), you confirm you’ve read every word. Yes, even this one.
Read this one twice

⏰ Punctuality — please nail this one

Every appointment is timed to the minute, and the next client is counting on it. Being late doesn’t just cut into your time — it chips into theirs. So here’s how the clock works:

On timeFull service, zero stress, happy nails. 💅 Aim to arrive a few minutes early.
Up to 10 minGrace period. We’ve got you — but please WhatsApp us the moment you know you’re running late.
10+ min lateYour deposit is forfeited. The appointment may still go ahead if there’s no booking after yours — but that’s not guaranteed.
15+ min lateYour appointment is cancelled and the deposit is forfeited. No hard feelings — just hard rules.
  • If your service has to be simplified because of lateness, the full original price still applies.
  • Running late? WhatsApp us immediately — a heads-up beats a no-show, every time.

Booking 101

  • Book online at book.teedotnailbar.com — if a slot is showing, it’s up for grabs.
  • Your appointment is only confirmed once your deposit is received (where applicable) and you’ve ticked “I agree” to these terms on your appointment page.
  • We reserve the right to cancel unconfirmed bookings — an unpaid slot is just a maybe.
  • Once you’re in, you’ll get a confirmation with the full address and directions.
  • Festive dates (CNY, Christmas & friends) are booked online like any other day — a festive surcharge applies and is paid upfront with your deposit.

The Deposit (your slot’s bodyguard)

  • A $20 non-refundable deposit locks in your booking.
  • Good news: it’s not extra — it’s deducted from your final bill.
  • Pay within 2 hours of booking via the PayNow QR, then upload your screenshot on your appointment page — or the slot gets released to the next nail-hungry soul.
  • The deposit is strictly non-refundable, under any circumstances. No exceptions, no polish-ed excuses.

Cancellations

  • Once your deposit is paid, cancellations are a strict no-go.
  • Can’t make it? You can request a reschedule (see below) — but the deposit stays put either way.

Rescheduling — one do-over

  • You can reschedule once only. Choose wisely. 🔮
  • Requests must be made at least 7 days in advance — you can do it yourself from your bookings page. Inside 7 days, changes are locked.
  • Life happens (e.g. medical emergencies) — these are handled case by case, so just WhatsApp us.

House Rules (it’s a home, after all)

  • Come solo — no companions, please. It’s a private home, not a waiting room.
  • Message us when you reach the lift lobby, before heading up to the unit.
  • Drinks welcome, food not — we keep crumbs far away from wet polish.
  • Send us the gist of your nail art design (vibe, colours, an inspo pic or two) at least 1 day before so we can prep. We’ll fine-tune the details together at your appointment.
  • Promotions are non-stackable.

Payments — we’ve gone cashless

  • Cashless only — PayNow / PayLah / bank transfer. No cash, please.
  • All prices are in Singapore Dollars (SGD).

Results — real nails, real talk

  • Results depend on your natural nails, skin and aftercare — every hand is a little different.
  • Reference photos are inspiration, not a photocopier — we can’t guarantee an identical result.
  • We’ll always do our best to get your dream look, within what’s healthy for your nails.

Credits & Packages

  • Store credits have no cash value and are non-refundable.
  • Credits are tied to your registered account and can’t be transferred to anyone else — not even your bestie.
  • Credit packages don’t expire unless stated otherwise.

Health & Safety

  • Tell us about any allergies, skin conditions or health concerns before your appointment — we’d rather know than guess.
  • We may decline or adjust a service if we believe it could cause harm to you or your nail technician.

Last updated: October 2026

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